Conflict resolution at work for dummies
Scott, Vivian2010
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This practical guide to handling conflict and managing employees provides the tools and advice needed to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting and maintain better productivity while boosting morale.
Main title:
Conflict resolution at work for dummies / by Vivian Scott & The Dispute Resolution Center of Snohomish & Island Counties.
Imprint:
Hoboken, N.J. : Wiley, c2010.
Collation:
xx, 336 p. : ill. ; 24 cm.
Notes:
Includes index.
ISBN:
9780470536438 (pbk)
Language:
English
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